TERMS & CONDITIONS

PLEASE READ THE FOLLOWING TERMS CAREFULLY

By accessing or using Rockwell School of Holistic Medicine, LLC's website (www.schoolofholisticmedicine.com), mobile applications, and educational services, you hereby agree to be bound by these Terms & Conditions and all incorporated policies. If you do not agree with these terms, you must discontinue use immediately.

1. DEFINITIONS

"Rockwell," "we," "us," or "our" refers to Rockwell School of Holistic Medicine, LLC, located at 7901 4th St. N #8829, St. Petersburg, FL 33702.

"Student" or "Member" refers to any individual enrolled in our programs.

"User" refers to any person accessing our website or services, whether enrolled or not.

"Services" includes all educational programs, content, assessments, and digital resources provided by Rockwell.

"Platform" refers to our website, mobile applications, and any digital learning management systems we utilize.

2. ACCEPTANCE OF TERMS

These Terms constitute a legally binding agreement between you and Rockwell. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our:

Privacy Policy
Acceptable Use Policy
Academic Integrity Policy
Intellectual Property Guidelines

Your continued use after any modifications constitutes acceptance of the updated Terms.

3. EDUCATIONAL SERVICES AND PROGRAMS

3.1 Program Offerings

Rockwell provides holistic health education through online courses, digital certifications, and educational resources. Our programs are designed for educational purposes only and do not constitute medical training unless explicitly stated.

3.2 Program Access

Upon enrollment, you receive:

Access to all course materials
Digital resources and assessments
Student support services
Community forum access
Lifetime access to purchased materials (subject to modifications outlined in Section 8)

3.3 Program Requirements

Each program has specific requirements including:

Completion of all assignments and assessments
Participation in practical demonstrations
Final project or thesis submission
Professional conduct throughout the program

4. REGISTRATION AND ELIGIBILITY

4.1 Age and Legal Requirements

Minimum age: 18 years
Legal capacity to enter binding contracts
Not currently barred from receiving educational services

4.2 Registration Information

You must provide:

Accurate, current, and complete information
Valid identification when requested
Updated contact information within 30 days of changes
Verification of any prior education or licensure claimed

4.3 Account Verification

We reserve the right to:

Verify your identity at any time
Request additional documentation
Suspend accounts pending verification
Terminate accounts with false information

5. ACADEMIC REQUIREMENTS AND STANDARDS

5.1 Completion Policy

Course Materials: Must be accessed and completed within program timeframes Self-Paced Progress: Students have flexibility to progress at their own pace within established deadlines Extensions: Medical or emergency extensions available with documentation

5.2 Academic Performance

Minimum 75% score on all assessments
Active participation in discussions
Timely submission of assignments
Professional conduct in all interactions

5.3 Academic Integrity

Prohibited activities include:

Plagiarism and cheating
Using AI to complete assessments without permission
Falsifying documentation
Impersonation during exams
Unauthorized access to systems

Violations result in:

Permanent expulsion without refund

5.4 Technology Requirements

Students must maintain:

Reliable high-speed internet
Updated web browser
Access to required software

6. PURCHASES, PAYMENT, AND FINANCIAL POLICIES

6.1 Accepted Payment Methods

Major credit cards (Visa, MasterCard, American Express, Discover)
Third-party financing (Klarna, Afterpay)
Internal payment plans
Bank transfers (international students)

6.2 Payment Processing

All payments in USD
International students responsible for exchange rates and transfer fees
Account suspended after first failed payment
Up to 5 automatic payment retry attempts
Reinstatement possible anytime before 5th attempt by making payment (no additional fee)
$222 re-enrollment fee applies after 5th failed payment attempt

6.3 Pricing and Fees

Program prices subject to change
Enrollment fee is non-refundable
No program downgrades permitted - ever
Payment plan fees clearly disclosed
Late payment fee: $75 after 10 days past due
Re-enrollment fee: $222 after 5th failed payment attempt

6.4 Financial Aid and Scholarships

Limited scholarships available based on:

Financial need
Academic merit
Professional experience
Diversity considerations

6.5 International Students

Responsible for currency conversion
Must comply with immigration laws
Additional fees may apply for certification verification
Payment plan terms may vary by country

7. REFUND AND DOWNGRADES

7.1 No Refund Policy

All program fees are non-refundable upon enrollment because:

Immediate access to intellectual property
Resources allocated for your education
Lifetime access begins at enrollment
Platform maintenance costs

ADDITIONALLY: No program downgrades are permitted. You cannot switch to a lower-cost program for any reason once enrolled.

7.2 Exceptions

Refunds may be considered only for:

Documented medical emergencies
Death or disability
Military deployment
Rockwell's failure to deliver services

7.3 No Program Downgrades

IMPORTANT: Downgrades are not permitted under any circumstances.

Once you enroll in a program:

You cannot downgrade to a lower-tier program
You cannot request a partial refund to switch to a less expensive option
You cannot transfer payment credits to a different program
You cannot split bundled programs into individual courses

This policy exists because:

You receive immediate access to all enrolled program materials
Program resources are allocated upon enrollment
Bundled pricing reflects significant discounts
Administrative systems do not support downgrades

This applies to all programs including:

Doctorate and degree programs
Certificate programs
Bundled course packages
Lifetime access memberships

7.4 Cancellation Rights

Pre-Enrollment: Full refund if canceled within 14 days Post-Enrollment: Subject to our no-refund policy

8. LIFETIME ACCESS AND CONTENT MODIFICATIONS

8.1 Lifetime Access Promise

You receive permanent access to:

Current program materials
Future updates and improvements
Alumni community resources
Continued education opportunities

8.2 Content Updates

We reserve the right to:

Update curriculum for accuracy
Remove outdated content
Add new materials
Change delivery methods
Modify platform technology

8.3 Platform Changes

Notice provided for major changes including:

New learning management system: 60 days
Content format changes: 30 days
Access method updates: 14 days

9. ACCOUNT SECURITY AND PRIVACY

9.1 Account Protection

You are responsible for:

Secure password management
Protecting login credentials
Reporting unauthorized access immediately
Using two-factor authentication when available

9.2 Data Protection

Rockwell implements:

SSL encryption for sensitive data
Regular security audits
Restricted employee access
Secure backup systems
GDPR and CCPA compliance measures

9.3 Privacy Rights

Students have the right to:

Access their personal data
Request data corrections
Request data deletion (with exceptions)
Opt-out of marketing communications

9.4 Educational Records (FERPA)

We protect educational records according to FERPA, including:

Limited access to authorized personnel
Written consent for most disclosures
Directory information opt-out options
Annual privacy rights notifications

10. STUDENT CONDUCT AND ACADEMIC INTEGRITY

10.1 Professional Conduct

Students must maintain:

Respectful communication
Professional boundaries
Ethical behavior
Appropriate language and conduct

10.2 Prohibited Behavior

Zero tolerance for:

Harassment or discrimination
Threats or intimidation
Disruptive behavior
Unauthorized recording or sharing
Creating fake accounts

10.3 AI and Technology Use

Permitted:

Research and study assistance
Grammar and writing support (with disclosure)
Language translation

Prohibited:

AI completion of assessments
Plagiarism detection circumvention
Automated participation
Deepfake or impersonation technology

10.4 Social Media Policy

When representing Rockwell:

Maintain professional standards
Respect confidentiality
No unauthorized trademark use
Comply with platform terms
Disclose student/graduate status

10.5 Grievance Procedure

Step 1: Direct resolution with instructor (7 days) Step 2: Student Support review (14 days) Step 3: Academic Committee review (21 days) Step 4: Executive review (30 days) Step 5: External arbitration

11. INTELLECTUAL PROPERTY AND CONTENT PROTECTION

11.1 Ownership

All program content is: a) The intellectual property of Rockwell School of Holistic Medicine b) Third-party content that we are in the process of seeking, obtaining, or completing licensing agreements for, replacing, or removing c) Open-source or public domain content that is lawfully incorporated into our curriculum

This includes:

Course materials and assessments
Videos and audio recordings
Written guides and worksheets
Trademarks and logos
Proprietary methodologies

11.2 License Grant

Students receive a limited, non-transferable license to:

Access materials for personal education
Download specified resources
Use content for personal practice (non-commercial)

11.3 Restrictions

Strictly prohibited:

Commercial use without permission
Unauthorized sharing or distribution
Creating derivative works
Reverse engineering digital content

11.4 Third-Party Content

Some materials are licensed from third parties. Students must:

Respect original copyrights
Follow additional usage restrictions
Report suspected violations

11.5 Student Work Product

Students retain ownership of their original work but grant Rockwell:

Right to review and grade
Non-exclusive license for educational examples
Permission to showcase (with consent)

12. DISCLAIMERS AND EDUCATIONAL SCOPE

12.1 Educational Purpose

Rockwell is an educational institution providing holistic health education. Our programs do not:

Replace medical training
Qualify you for medical practice
Substitute for professional medical advice

12.2 Practice Limitations

IMPORTANT: Unless you are independently licensed by your state/country, you may NOT:

Diagnose medical conditions
Treat diseases or disorders
Prescribe medications or controlled substances
Perform invasive procedures
Provide medical advice

12.3 Professional Standards

Graduates must:

Practice within legal scope
Obtain necessary licenses
Maintain professional standards
Continue education as required by law

12.4 No Medical Advice

Our content is for educational purposes only and should not be used for:

Self-diagnosis
Treatment decisions
Replacement of medical care
Emergency medical situations

12.5 External Resources

Links to third-party sites are provided for convenience. We do not:

Endorse external content
Control third-party practices
Guarantee accuracy of external information

13. LIMITATION OF LIABILITY

13.1 General Limitation

Rockwell's liability is limited to the lesser of:

Amount paid for the specific program
$5,000 per incident

13.2 Exclusions

We are not liable for:

Indirect or consequential damages
Lost profits or opportunities
Data loss not caused by our negligence
Third-party service failures
Force majeure events

13.3 Force Majeure

We are not liable for service interruptions due to:

Natural disasters
Pandemics or health emergencies
Government actions or regulations
War or terrorism
Internet outages beyond our control

13.4 Service Availability

We strive for 99.9% uptime but do not guarantee:

Continuous service availability
Error-free operation
Compatibility with all devices

14. DISPUTE RESOLUTION AND ARBITRATION

14.1 Initial Resolution

Before formal dispute resolution, you must:

Contact Student Support in writing
Allow 15 business days for response
Attempt good-faith resolution
Consider informal mediation if appropriate

14.2 Binding Arbitration - Exclusive Resolution

ALL DISPUTES MUST BE RESOLVED THROUGH BINDING ARBITRATION. NO COURT ACTION IS PERMITTED.

Arbitration terms:

American Arbitration Association rules
Single arbitrator
Location: Pinellas County, Florida
Expedited proceedings when possible
Limited discovery to control costs
Decision is final and binding

14.3 No Exceptions to Arbitration

All disputes are subject to arbitration including:

Intellectual property disputes
All monetary claims
Contractual disputes
All grievances and complaints

14.4 Choice of Law

Florida law governs these Terms without conflict of law provisions.

15. TERMINATION AND SUSPENSION

15.1 Account Suspension

Accounts may be suspended for:

Academic misconduct
Code of conduct violations
Non-payment of fees
Fraudulent enrollment
Threatening behavior

15.2 Suspension Procedures

Academic Suspension:

Issued for 3-6 months
Requires successful appeal
Additional fees for re-enrollment

Disciplinary Suspension:

Issued pending investigation
Duration based on violation severity
May be permanent

15.3 Account Closure Process

Upon termination:

Course access revoked within 48 hours
Personal files retained indefinitely
No refund eligibility
Alumni access may be maintained

16. REGULATORY COMPLIANCE

16.1 Health Privacy (HIPAA)

While not traditionally subject to HIPAA, we protect health information following similar standards:

Secure storage of health data
Limited access on need-to-know basis
No disclosure without consent

16.2 Educational Records (FERPA)

We comply with FERPA requirements:

Written consent for most disclosures
Annual rights notifications
Designated officials for access
Secure records retention

16.3 Anti-Discrimination

Equal opportunity education regardless of:

Race, ethnicity, national origin
Gender, sexual orientation
Religion or belief system
Age or disability status
Veteran status

16.4 Accessibility (ADA)

Digital accessibility features include:

Screen reader compatibility
Closed captioning
Keyboard navigation
Color contrast compliance
Alternative format availability

16.5 State Licensing

Rockwell maintains required approvals:

Florida Department of Education
Relevant professional bodies
State business licensing
International compliance as applicable

17. SPECIAL PROVISIONS

17.1 Marketing and Communications

Students agree to:

Receive essential program communications
Opt-in for marketing messages
Honest testimonials and reviews
Professional representation of Rockwell

17.2 Alumni Benefits

Graduates receive:

Lifetime alumni status
Continuing education access
Professional network membership
Updated resource materials

17.3 Certification and Credentials

Certification requires:

Program completion
Passing all assessments
Professional conduct maintenance
Fee payment completion

Note: Rockwell certification does not constitute professional licensure.

17.4 Research Participation

Students may be invited to participate in:

Educational outcome studies
Program improvement research
Professional development initiatives

Participation is voluntary and may require separate consent.

18. AMENDMENTS AND MODIFICATIONS

18.1 Term Updates

We may update these Terms:

With 30 days notice for major changes
Immediately for legal compliance
Annually for routine updates

18.2 Notification Methods

Updates communicated via:

Email to registered address
Website announcements
Platform notifications
Postal mail for significant changes

18.3 Acceptance

Continued use constitutes acceptance of updates. If you object:

Complete current coursework under existing terms
Request gradual transition period

19. GENERAL LEGAL PROVISIONS

19.1 Entire Agreement

These Terms supersede all previous agreements and constitute the complete agreement between you and Rockwell.

19.2 Severability

If any provision is invalid, remaining terms continue in full effect.

19.3 Assignment

Rockwell may assign rights and obligations. Students cannot transfer enrollment without written consent.

19.4 Waiver

Failure to enforce any provision does not constitute waiver of future enforcement.

19.5 Statute of Limitations

Claims must be filed within 3 years of the incident or be forever barred.

19.6 Translation

English version controls if translations differ.

19.7 Electronic Records

Electronic signatures and records have the same validity as physical documents.

CONTACT INFORMATION

Rockwell School of Holistic Medicine, LLC
7901 4th St. N #8829
St. Petersburg, FL 33702
Phone: (317) 721-7020
Email: [email protected]
Website: www.schoolofholisticmedicine.com

By using this website or any Rockwell services, you acknowledge reading, understanding, and agreeing to these Terms & Conditions.